Privacy Policy

Rosebank Fabrics includes Borderline, Hazelton House Korla and Paper Mills. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website(s).

What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our social media or via email.
• Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

• previous correspondence on any of our sites   

How will we use your data?

Our Company collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.
• Call you in reference to a specific enquiry

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.

• Borderline
• Hazelton House
• Korla
• Paper Mills

When/if Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data at [enter the location and describe security precautions taken].

Our Company will keep your [enter type of data] for [enter time period]. Once this time period has expired, we will delete your data by [enter how you delete users’ data].

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• Borderline
• Hazelton House
• Korla
• Paper Mills

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, please contact us through our website contact form.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 0750 626 3618

Or write to us: Rosebank Fabrics, Stormer Hill Works, Mill St. Tottington, Lancashire, U.K. BL8 4AT

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 January 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: simeon@rosebankfabrics.com

Call us: 0750 626 3618

Or write to us at: Rosebank Fabrics, Stormer Hill Works, Mill St. Tottington, Lancashire UK BL8 4AT

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

T. 0303 123 1113